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Bryantville web design

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Hello and welcome to this web design Web Designer Bryantville video tutorial.

I’m Owen Corso from Google.

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And today, we’re going to build a rich media expandable creative with video.

Let’s start by selecting file, New File.

This opens a dialog box where we will set up our ad.

First, let’s make out high of project.

We have four options– The default is Display & Video 360so we will leave that as is.

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Building Expanding Creatives - Google Web Designer

ADRIENNE PORTERFELT: You've probably tried to buy somethingonline or had to fill out some formfor your kid's school, and it's reallyhard on your phone.

It's really hard.

MUSTAFA: There seemsto be a dark art when it comes to nativeapplications, and they're such small details thatyou're actually working on.

[MUSIC PLAYING] Quite often, developers willjust throw on input fields onto a page and not reallythink about the UX that's attributed to that.

So they'll think ofa flow of a form, but they won't necessarilyfeel that individual input, so how a user struggles.

And we know thatautocomplete really helps speed up theuser experience and makes fillingforms quite nice.

What are your feelingsand experiences on autocomplete andAutofill as a thing? ADRIENNE PORTER FELT:From the user experience, you've probably triedto buy something online or had to fill out someform for your kid's school.

And it's reallyhard on your phone.

It's really hard.

It's even hard on desktop.

You don't want to get upand get your credit card out of your purse,which is downstairs.

And these browserfeatures just really improve the userexperience of using a form.

In fact, we find that peoplefill out or submit the form 30% faster if the formworks with Autofill.

So we very much suggest thatweb developers think about this.

You want people to besubmitting your forms.

Right? So if you really want yourforms to be submitted quickly, easily, work with Autofill.

MUSTAFA: And why do you thinkdevelopers don't do that? Is it very difficult to do? I'm assuming it's just a fewattributes you add to inputs.

Right? ADRIENNE PORTER FELT: Yeah.

It's actually not that hard.

So you basically need to setup autocomplete attributes, and you need to makesure that you're not doing any fancy things thatreplace the normal select and input elements withother types of elements.

I think most of these developersjust don't think about it, don't realize,that you just need to put a littlebit of extra effort in to make sure that yourform works well with Autofill and to test it out.

MUSTAFA: Is that oneof the challenges, I suppose, like people makingthese custom UI things, which are not native but justlike divs or whatever and replacing that? Is that where thingsfall down with Autofill? ADRIENNE PORTER FELT:Honestly, there's a few things that can go wrong,but that's one of the big ones.

Yeah, so someone wants thisreally beautiful custom form where the dropdown isall fancy and custom.

And as a result of that,they're using all divs.

And the browser can'tfigure out, oh, this is supposed to be a form.

And then in that case,Autofill isn't going to work.

MUSTAFA: And Isuppose there's a lot of accessibilityissues connected to that as well, it looks like.

But from your pointof view, you've got designers anddevelopers, they want to do something custom,like unique experience.

But then as someone whoworks on the browser, you want to say, now letthe browser do the work.

Do you think there'sa middle point there? How can developers at leasthave a custom experience that's unique to theirproduct, but at the same time without breaking standards? Because this is one of thebiggest challenges on the web.

ADRIENNE PORTER FELT:So there's a lot of things you can do tochange the look of the form on the page while stillusing the select and input elements that HTML provides.

Right? You can customizethem in many ways.

I have to admit, there is onething you can't customize, and it's the lookof the dropdown, like in a select element.

But everything else, the wayit statically looks on a page, you can customize.

And the browser will stillknow that they're fields.

MUSTAFA: Yeah.

What you see is thebiggest challenge then, for Autofillor implementation, from your point of view? ADRIENNE PORTER FELT:I think it's honestly that developers don't thinkabout it, that people don't think to themselves that theyreally need to be testing their forms in this way.

When you've made it yourself,you've filled it out 100 times.

You tested it yourself.

And you don't thinkabout the fact that a user is goingto be coming to it in a different state of mind.

They're tired.

They are tryingto fill it out as fast as they can on the phone.

So I think developersjust aren't really thinking about the factthat they need to take these extra small steps.

MUSTAFA: So in terms ofbrowser compatibility, the things you're using willbe Chrome-specific stuff? Or is that open source-- not open source, butit's cross-platform.

ADRIENNE PORTER FELT: Yeah,that's a good question.

So specifically autocompleteattributes for Autofill, that's standardized.

All the browsers respect them.

With that being said, thereis one part, turning Autofill off-- that's the autocompleteoff attribute-- is not respected by all browsers.

But if you say,this form should be a credit card, thatwill be respected by all the major browsers.

MUSTAFA: But eachexperience, is there slight quirks per browser? Because obviously, that's goingto be a browser-specific thing.

ADRIENNE PORTER FELT: Some are-- they have veryslightly different UIs.

For example, maybe they'llbe integrated with a keyboard widget versus a dropdown.

But I think they're prettysimilar across browsers.

MUSTAFA: You work on theactual Chrome UI itself.

ADRIENNE PORTER FELT: Yes.

MUSTAFA: So are you actuallybuilding that design and code yourself, or are youworking with UX designers in that process? ADRIENNE PORTER FELT: Sowe have a design team.

And the design team helpsus figure out what those UI elements should look like.

We actually have a bigredesign coming up this year that I think is going tomake those substantially more beautiful and also help clean upthe code, which I know that it won't affect most people becauseit won't look any different.

But from our perspective-- MUSTAFA: It's much cleaner.

ADRIENNE PORTER FELT: Man,the code's so much cleaner.

MUSTAFA: What's the actualprocess of you actually creating UI? Because for me, I do front-enddevelopment and code.

But it's like there seemsto be a dark art when it comes to native applications.

And they're such smalldetails that you're actually working on, which the user maynot notice because it works.

But if it's broken,they will see it.

What is the actualprocess that you go through with your Chromedesigners to actually making the UI or testing it? I'm asking lots ofquestions all at once.

ADRIENNE PORTERFELT: Yeah, it's OK.

It's OK.

So I'll talk about theprocess a little bit.

So usually at the beginning,Product, Eng, and the designer will get togetherand talk about what they hope for from the feature.

Often, the designwill then come up with some conceptualmocks of what they feel the feature could look like.

They'll get feedbackfrom Product.

They'll get feedback fromthe engineers, like can we actually build this, whatare the corner cases we need? And then we'lliteratively get closer to what we actually can ship.

So I work on across-platform team, which means that whatwe build has to ship on all of Chrome's platforms.

People think of Chromeas one platform.

But actually, it'sWindows and Mac-- which previouslyhad different UIs, but we're coming toone single standard-- Android, iOS.

And so we have to havedifferent mocks that relate to the specific platforms.

So some things may bepossible for some subset.

Anyway, the designers get allthis feedback from engineers, like, we can do thishere and not there.

And then we iterativelycome through to red lines, which isour final set of designs.

And that's what we implement.

MUSTAFA: So in termsof do the designers work with the actual W3C? Because you'redesigning something which has to beconsidered cross-platform at the same [? time.

?] So likewhen the payment request API, like I was working withsome of the team there, there seems to be thingswhere you have to really be seeing whateveryone else is doing so that the experiencethat you're creating is not so widely different.

And that can be quitechallenging for the designer and developer because youinstinctively want to make it, I don't know, "better.

" But you don't want to makeit so vastly different, because then you stick out.

ADRIENNE PORTER FELT: That'san interesting question.

The challenge here isthat with specs, we try not to specify whatthe UI has to look like.

We try to talk about what theuser experience should be so that we can have the appropriatecallbacks, et cetera, to build that experience.

But we don't like tostandardize the UI itself, which is a fine balance becauseyou have to have a UI in mind when you're designing the API.

But we try to make itas general as possible so that we can build differentUI experiences on top of it.

MUSTAFA: Are you workingwith the browsers as well at the sametime to do that, or is it you do things independently? Because there's the thing.

It's like if you do it[INAUDIBLE] the browsers, then you may be leddown a path that's not the best for everyone.

That it's, OK, it'slike a compromise.

But at the same time, you don'twant that complete disparity.

ADRIENNE PORTER FELT: Itdepends a lot on the standard, honestly.

Some of them willbe heavily driven by Chrome or some other browser.

They really want this API.

They'll drive it, and thenget a little bit of feedback along the way fromother vendors.

Whereas others,from the beginning, there's severaldifferent browser vendors working together.

So honestly, it differsfrom standard to standard.

MUSTAFA: And we're coming to the10-year anniversary of Chrome.

What do you thinkthe future of say, Autofill, or just workingwith the other browsers? Because it seems like thingsare getting much better.

I was speaking toDarren, and it was like, the implementationof Flexbox was a nightmare becausethe standard kept changing.

But with CSS grid, it'samazing that there's so much cross-collaborationbetween the browsers, which is great for the users and thedevelopers working across this.

What do you think the futureis for Chrome as a platform and, I suppose, Autofillas well as a specific? ADRIENNE PORTER FELT: Sofor Autofill specifically, it's hard to saybecause I don't think the limitation there reallyis the lack of browser vendors cooperating.

I feel like actually, there'sbeen a lot of discussion, for example, aroundpayment request.

There's a lot of collaborationbetween Safari and Chrome.

I think that thereal problem we have is that Autofill dependson developer adoption.

Right? If it's hard for thebrowser to figure out what form's in thepage, we're not going to be able to Autofill it.

And so I think thething we really care about is whetherwe can get developers interested in andusing the tools that we have provided for them totry to improve the Autofill experience.

MUSTAFA: Yeah.

Do you ever have toremove a feature when you see there's not wide adoption? Because I can seefrom an engineer, you're working on Chrome.

You spent your heart andsoul working on this feature.

And then you know it'sgreat for user experience.

You know from theresearch that Autofill will help transactions,and it's just nicer.

But if adoption doesn'thappen, how do you [INAUDIBLE]?? It's the biggest-- ADRIENNE PORTER FELT: Yeah,that's a really hard one.

I've been througha few deprecations.

They can be really challenging.

It's very hard.

So there are a few waysyou can look at it.

One is how many usersinteract with websites that are using such a feature.

And obviously, thatnumber is large, you don't want to create apain point for a lot of users.

But even if thenumber is very small, it might be that there are afew websites, a few companies, whose entire businessmodel depends on having access to this API.

And so that can make itvery difficult, where OK, even if it's thisreally a niche thing, it still can behard to deprecate.

So I think there have beenlots of ongoing discussions in general about howto make that trade-off.

Some of the onesI've been involved in relate specificallyto security and TLS, where if something is makingthe web as a whole as safe, we may have to breaksome connections in order to deprecate it.

And it can be areally painful thing when you've got old serverson the internet that aren't being upgraded.

And maybe it's only a smallpercentage of overall page loads, but it'sstill frustrating when a user is trying to getto a website and it's broken.

MUSTAFA: Yeah.

But ultimately, fromChrome's perspective, it's the user's experiencethat's paramount.

Right? ADRIENNE PORTER FELT: Yes.

MUSTAFA: And theirsafety and security.

So it's like HTTPS, you couldprobably explain it better, but there's a cutoff pointwhere if your site is not loaded on HTTPS, you're goingto get a message saying, this isn't secure.

That's true.

Right? ADRIENNE PORTER FELT: Fora long time in Chrome, we showed HTTP as neutral, HTTPas just plain text and no TLS.

MUSTAFA: Sorry, what's TLS,just for my non-designer-- ADRIENNE PORTER FELT: Oh, TLSis the underlying protocol that makes HTTPS HTTPS.

It's why it's secure.

So there is HTTP,which doesn't have any of the end-to-endsecurity bits on it.

And HTTP websiteswere just shown as a neutral standard thing.

Right? Most websites on the web wereHTTP, but that's changed.

We went from a few yearsago, we were at 25% HTTPS.

And now, it's the opposite wherewe're at more like 75% HTTPS.

So made changes in theUI to back that up.

So now when you go to awebsite that says HTTP, it's going to also say"not secure" next to it so people reallyunderstand what that means.

MUSTAFA: That decision mustbe quite tough, though.

In some respects, you need toforce the developers to say users' security is paramount.

But at the sametime, does it feel like you're breaking the web? ADRIENNE PORTER FELT:It doesn't really feel like we'rebreaking the web.

First of all, Ithink people have seen this a long time coming.

We've been talking aboutit for a long time.

We've rolled it out in phases.

So first, we started showing"not secure" specifically for pages with passwordsand credit card form fields.

And then it was for allform fields and web pages when viewed in incognito.

And now we're rolling itout for all HTTP websites.

And as you can see, becauseHTTPS adoption has really increased, it's onlyimpacting less than a quarter of page loads at this point.

MUSTAFA: So really,we're just talking about protecting the user.

ADRIENNE PORTERFELT: Yeah, and I think users have a right to knowthat their information isn't secure when they'regoing to this website and help them make adecision about whether or not they want to keep using thatservice or go to another one.

MUSTAFA: And do youthink users are quite savvy now to see those things? Or is this part of theeducation for the user as well to say, look,there are certain things on the web which arenot secure that you have to take into consideration.

ADRIENNE PORTERFELT: I'll be honest.

We have literally billions ofactive users, so it's hard to-- MUSTAFA: Make ageneral [INAUDIBLE] ADRIENNE PORTERFELT: --say generally whether people are goingto understand it or not.

We think enoughpeople understand it that they have a reactionand that they can reach out to sites saying, hey, Ireally like this site, but I wish it were secure.

And we see people doing thatas we've been rolling out these warnings.

SPEAKER 1: The way thatcellular networks are set up is that there's alwaysthese fringe areas, and there's alwaysthese breakdowns.

And higher latencyis always there.

Bryantville web design

Next, we can select the type of ad.

We want to make an expandable, so we select Expandable on the left.

Next, we can set again ad’s dimensions.

We are building a 320 by 50that expands to 480 by 250.

So I will make those changes.

We then assign the Bryantville creative a name.

I will leave my Save ToLocation as the default, and leave the talk about set to Quick.

Once I’m happy with my settings, I click OK.

Google Web Designer creates the initial pages of the ad for me with the dimensions I defined.

 

web design Bryantville

The collapsed page already contains a Tap Area event to expand the ad and an expanded pageBryantville with a close tap area to collapse back down.

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Building Expanding Creatives - Google Web Designer

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ADRIENNE PORTERFELT: You've probably tried to buy somethingonline or had to fill out some formfor your kid's school, and it's reallyhard on your phone.

It's really hard.

MUSTAFA: There seemsto be a dark art when it comes to nativeapplications, and they're such small details thatyou're actually working on.

[MUSIC PLAYING] Quite often, developers willjust throw on input fields onto a page and not reallythink about the UX that's attributed to that.

So they'll think ofa flow of a form, but they won't necessarilyfeel that individual input, so how a user struggles.

And we know thatautocomplete really helps speed up theuser experience and makes fillingforms quite nice.

What are your feelingsand experiences on autocomplete andAutofill as a thing? ADRIENNE PORTER FELT:From the user experience, you've probably triedto buy something online or had to fill out someform for your kid's school.

And it's reallyhard on your phone.

It's really hard.

It's even hard on desktop.

You don't want to get upand get your credit card out of your purse,which is downstairs.

And these browserfeatures just really improve the userexperience of using a form.

In fact, we find that peoplefill out or submit the form 30% faster if the formworks with Autofill.

So we very much suggest thatweb developers think about this.

You want people to besubmitting your forms.

Right? So if you really want yourforms to be submitted quickly, easily, work with Autofill.

MUSTAFA: And why do you thinkdevelopers don't do that? Is it very difficult to do? I'm assuming it's just a fewattributes you add to inputs.

Right? ADRIENNE PORTER FELT: Yeah.

It's actually not that hard.

So you basically need to setup autocomplete attributes, and you need to makesure that you're not doing any fancy things thatreplace the normal select and input elements withother types of elements.

I think most of these developersjust don't think about it, don't realize,that you just need to put a littlebit of extra effort in to make sure that yourform works well with Autofill and to test it out.

MUSTAFA: Is that oneof the challenges, I suppose, like people makingthese custom UI things, which are not native but justlike divs or whatever and replacing that? Is that where thingsfall down with Autofill? ADRIENNE PORTER FELT:Honestly, there's a few things that can go wrong,but that's one of the big ones.

Yeah, so someone wants thisreally beautiful custom form where the dropdown isall fancy and custom.

And as a result of that,they're using all divs.

And the browser can'tfigure out, oh, this is supposed to be a form.

And then in that case,Autofill isn't going to work.

MUSTAFA: And Isuppose there's a lot of accessibilityissues connected to that as well, it looks like.

But from your pointof view, you've got designers anddevelopers, they want to do something custom,like unique experience.

But then as someone whoworks on the browser, you want to say, now letthe browser do the work.

Do you think there'sa middle point there? How can developers at leasthave a custom experience that's unique to theirproduct, but at the same time without breaking standards? Because this is one of thebiggest challenges on the web.

ADRIENNE PORTER FELT:So there's a lot of things you can do tochange the look of the form on the page while stillusing the select and input elements that HTML provides.

Right? You can customizethem in many ways.

I have to admit, there is onething you can't customize, and it's the lookof the dropdown, like in a select element.

But everything else, the wayit statically looks on a page, you can customize.

And the browser will stillknow that they're fields.

MUSTAFA: Yeah.

What you see is thebiggest challenge then, for Autofillor implementation, from your point of view? ADRIENNE PORTER FELT:I think it's honestly that developers don't thinkabout it, that people don't think to themselves that theyreally need to be testing their forms in this way.

When you've made it yourself,you've filled it out 100 times.

You tested it yourself.

And you don't thinkabout the fact that a user is goingto be coming to it in a different state of mind.

They're tired.

They are tryingto fill it out as fast as they can on the phone.

So I think developersjust aren't really thinking about the factthat they need to take these extra small steps.

MUSTAFA: So in terms ofbrowser compatibility, the things you're using willbe Chrome-specific stuff? Or is that open source-- not open source, butit's cross-platform.

ADRIENNE PORTER FELT: Yeah,that's a good question.

So specifically autocompleteattributes for Autofill, that's standardized.

All the browsers respect them.

With that being said, thereis one part, turning Autofill off-- that's the autocompleteoff attribute-- is not respected by all browsers.

But if you say,this form should be a credit card, thatwill be respected by all the major browsers.

MUSTAFA: But eachexperience, is there slight quirks per browser? Because obviously, that's goingto be a browser-specific thing.

ADRIENNE PORTER FELT: Some are-- they have veryslightly different UIs.

For example, maybe they'llbe integrated with a keyboard widget versus a dropdown.

But I think they're prettysimilar across browsers.

MUSTAFA: You work on theactual Chrome UI itself.

ADRIENNE PORTER FELT: Yes.

MUSTAFA: So are you actuallybuilding that design and code yourself, or are youworking with UX designers in that process? ADRIENNE PORTER FELT: Sowe have a design team.

And the design team helpsus figure out what those UI elements should look like.

We actually have a bigredesign coming up this year that I think is going tomake those substantially more beautiful and also help clean upthe code, which I know that it won't affect most people becauseit won't look any different.

But from our perspective-- MUSTAFA: It's much cleaner.

ADRIENNE PORTER FELT: Man,the code's so much cleaner.

MUSTAFA: What's the actualprocess of you actually creating UI? Because for me, I do front-enddevelopment and code.

But it's like there seemsto be a dark art when it comes to native applications.

And they're such smalldetails that you're actually working on, which the user maynot notice because it works.

But if it's broken,they will see it.

What is the actualprocess that you go through with your Chromedesigners to actually making the UI or testing it? I'm asking lots ofquestions all at once.

ADRIENNE PORTERFELT: Yeah, it's OK.

It's OK.

So I'll talk about theprocess a little bit.

So usually at the beginning,Product, Eng, and the designer will get togetherand talk about what they hope for from the feature.

Often, the designwill then come up with some conceptualmocks of what they feel the feature could look like.

They'll get feedbackfrom Product.

They'll get feedback fromthe engineers, like can we actually build this, whatare the corner cases we need? And then we'lliteratively get closer to what we actually can ship.

So I work on across-platform team, which means that whatwe build has to ship on all of Chrome's platforms.

People think of Chromeas one platform.

But actually, it'sWindows and Mac-- which previouslyhad different UIs, but we're coming toone single standard-- Android, iOS.

And so we have to havedifferent mocks that relate to the specific platforms.

So some things may bepossible for some subset.

Anyway, the designers get allthis feedback from engineers, like, we can do thishere and not there.

And then we iterativelycome through to red lines, which isour final set of designs.

And that's what we implement.

MUSTAFA: So in termsof do the designers work with the actual W3C? Because you'redesigning something which has to beconsidered cross-platform at the same [? time.

?] So likewhen the payment request API, like I was working withsome of the team there, there seems to be thingswhere you have to really be seeing whateveryone else is doing so that the experiencethat you're creating is not so widely different.

And that can be quitechallenging for the designer and developer because youinstinctively want to make it, I don't know, "better.

" But you don't want to makeit so vastly different, because then you stick out.

ADRIENNE PORTER FELT: That'san interesting question.

The challenge here isthat with specs, we try not to specify whatthe UI has to look like.

We try to talk about what theuser experience should be so that we can have the appropriatecallbacks, et cetera, to build that experience.

But we don't like tostandardize the UI itself, which is a fine balance becauseyou have to have a UI in mind when you're designing the API.

But we try to make itas general as possible so that we can build differentUI experiences on top of it.

MUSTAFA: Are you workingwith the browsers as well at the sametime to do that, or is it you do things independently? Because there's the thing.

It's like if you do it[INAUDIBLE] the browsers, then you may be leddown a path that's not the best for everyone.

That it's, OK, it'slike a compromise.

But at the same time, you don'twant that complete disparity.

ADRIENNE PORTER FELT: Itdepends a lot on the standard, honestly.

Some of them willbe heavily driven by Chrome or some other browser.

They really want this API.

They'll drive it, and thenget a little bit of feedback along the way fromother vendors.

Whereas others,from the beginning, there's severaldifferent browser vendors working together.

So honestly, it differsfrom standard to standard.

MUSTAFA: And we're coming to the10-year anniversary of Chrome.

What do you thinkthe future of say, Autofill, or just workingwith the other browsers? Because it seems like thingsare getting much better.

I was speaking toDarren, and it was like, the implementationof Flexbox was a nightmare becausethe standard kept changing.

But with CSS grid, it'samazing that there's so much cross-collaborationbetween the browsers, which is great for the users and thedevelopers working across this.

What do you think the futureis for Chrome as a platform and, I suppose, Autofillas well as a specific? ADRIENNE PORTER FELT: Sofor Autofill specifically, it's hard to saybecause I don't think the limitation there reallyis the lack of browser vendors cooperating.

I feel like actually, there'sbeen a lot of discussion, for example, aroundpayment request.

There's a lot of collaborationbetween Safari and Chrome.

I think that thereal problem we have is that Autofill dependson developer adoption.

Right? If it's hard for thebrowser to figure out what form's in thepage, we're not going to be able to Autofill it.

And so I think thething we really care about is whetherwe can get developers interested in andusing the tools that we have provided for them totry to improve the Autofill experience.

MUSTAFA: Yeah.

Do you ever have toremove a feature when you see there's not wide adoption? Because I can seefrom an engineer, you're working on Chrome.

You spent your heart andsoul working on this feature.

And then you know it'sgreat for user experience.

You know from theresearch that Autofill will help transactions,and it's just nicer.

But if adoption doesn'thappen, how do you [INAUDIBLE]?? It's the biggest-- ADRIENNE PORTER FELT: Yeah,that's a really hard one.

I've been througha few deprecations.

They can be really challenging.

It's very hard.

So there are a few waysyou can look at it.

One is how many usersinteract with websites that are using such a feature.

And obviously, thatnumber is large, you don't want to create apain point for a lot of users.

But even if thenumber is very small, it might be that there are afew websites, a few companies, whose entire businessmodel depends on having access to this API.

And so that can make itvery difficult, where OK, even if it's thisreally a niche thing, it still can behard to deprecate.

So I think there have beenlots of ongoing discussions in general about howto make that trade-off.

Some of the onesI've been involved in relate specificallyto security and TLS, where if something is makingthe web as a whole as safe, we may have to breaksome connections in order to deprecate it.

And it can be areally painful thing when you've got old serverson the internet that aren't being upgraded.

And maybe it's only a smallpercentage of overall page loads, but it'sstill frustrating when a user is trying to getto a website and it's broken.

MUSTAFA: Yeah.

But ultimately, fromChrome's perspective, it's the user's experiencethat's paramount.

Right? ADRIENNE PORTER FELT: Yes.

MUSTAFA: And theirsafety and security.

So it's like HTTPS, you couldprobably explain it better, but there's a cutoff pointwhere if your site is not loaded on HTTPS, you're goingto get a message saying, this isn't secure.

That's true.

Right? ADRIENNE PORTER FELT: Fora long time in Chrome, we showed HTTP as neutral, HTTPas just plain text and no TLS.

MUSTAFA: Sorry, what's TLS,just for my non-designer-- ADRIENNE PORTER FELT: Oh, TLSis the underlying protocol that makes HTTPS HTTPS.

It's why it's secure.

So there is HTTP,which doesn't have any of the end-to-endsecurity bits on it.

And HTTP websiteswere just shown as a neutral standard thing.

Right? Most websites on the web wereHTTP, but that's changed.

We went from a few yearsago, we were at 25% HTTPS.

And now, it's the opposite wherewe're at more like 75% HTTPS.

So made changes in theUI to back that up.

So now when you go to awebsite that says HTTP, it's going to also say"not secure" next to it so people reallyunderstand what that means.

MUSTAFA: That decision mustbe quite tough, though.

In some respects, you need toforce the developers to say users' security is paramount.

But at the sametime, does it feel like you're breaking the web? ADRIENNE PORTER FELT:It doesn't really feel like we'rebreaking the web.

First of all, Ithink people have seen this a long time coming.

We've been talking aboutit for a long time.

We've rolled it out in phases.

So first, we started showing"not secure" specifically for pages with passwordsand credit card form fields.

And then it was for allform fields and web pages when viewed in incognito.

And now we're rolling itout for all HTTP websites.

And as you can see, becauseHTTPS adoption has really increased, it's onlyimpacting less than a quarter of page loads at this point.

MUSTAFA: So really,we're just talking about protecting the user.

ADRIENNE PORTERFELT: Yeah, and I think users have a right to knowthat their information isn't secure when they'regoing to this website and help them make adecision about whether or not they want to keep using thatservice or go to another one.

MUSTAFA: And do youthink users are quite savvy now to see those things? Or is this part of theeducation for the user as well to say, look,there are certain things on the web which arenot secure that you have to take into consideration.

ADRIENNE PORTERFELT: I'll be honest.

We have literally billions ofactive users, so it's hard to-- MUSTAFA: Make ageneral [INAUDIBLE] ADRIENNE PORTERFELT: --say generally whether people are goingto understand it or not.

We think enoughpeople understand it that they have a reactionand that they can reach out to sites saying, hey, Ireally like this site, but I wish it were secure.

And we see people doing thatas we've been rolling out these warnings.

SPEAKER 1: The way thatcellular networks are set up is that there's alwaysthese fringe areas, and there's alwaysthese breakdowns.

And higher latencyis always there.

Building Expanding Creatives - Google Web Designer

ADRIENNE PORTERFELT: You've probably tried to buy somethingonline or had to fill out some formfor your kid's school, and it's reallyhard on your phone.

It's really hard.

MUSTAFA: There seemsto be a dark art when it comes to nativeapplications, and they're such small details thatyou're actually working on.

[MUSIC PLAYING] Quite often, developers willjust throw on input fields onto a page and not reallythink about the UX that's attributed to that.

So they'll think ofa flow of a form, but they won't necessarilyfeel that individual input, so how a user struggles.

And we know thatautocomplete really helps speed up theuser experience and makes fillingforms quite nice.

What are your feelingsand experiences on autocomplete andAutofill as a thing? ADRIENNE PORTER FELT:From the user experience, you've probably triedto buy something online or had to fill out someform for your kid's school.

And it's reallyhard on your phone.

It's really hard.

It's even hard on desktop.

You don't want to get upand get your credit card out of your purse,which is downstairs.

And these browserfeatures just really improve the userexperience of using a form.

In fact, we find that peoplefill out or submit the form 30% faster if the formworks with Autofill.

So we very much suggest thatweb developers think about this.

You want people to besubmitting your forms.

Right? So if you really want yourforms to be submitted quickly, easily, work with Autofill.

MUSTAFA: And why do you thinkdevelopers don't do that? Is it very difficult to do? I'm assuming it's just a fewattributes you add to inputs.

Right? ADRIENNE PORTER FELT: Yeah.

It's actually not that hard.

So you basically need to setup autocomplete attributes, and you need to makesure that you're not doing any fancy things thatreplace the normal select and input elements withother types of elements.

I think most of these developersjust don't think about it, don't realize,that you just need to put a littlebit of extra effort in to make sure that yourform works well with Autofill and to test it out.

MUSTAFA: Is that oneof the challenges, I suppose, like people makingthese custom UI things, which are not native but justlike divs or whatever and replacing that? Is that where thingsfall down with Autofill? ADRIENNE PORTER FELT:Honestly, there's a few things that can go wrong,but that's one of the big ones.

Yeah, so someone wants thisreally beautiful custom form where the dropdown isall fancy and custom.

And as a result of that,they're using all divs.

And the browser can'tfigure out, oh, this is supposed to be a form.

And then in that case,Autofill isn't going to work.

MUSTAFA: And Isuppose there's a lot of accessibilityissues connected to that as well, it looks like.

But from your pointof view, you've got designers anddevelopers, they want to do something custom,like unique experience.

But then as someone whoworks on the browser, you want to say, now letthe browser do the work.

Do you think there'sa middle point there? How can developers at leasthave a custom experience that's unique to theirproduct, but at the same time without breaking standards? Because this is one of thebiggest challenges on the web.

ADRIENNE PORTER FELT:So there's a lot of things you can do tochange the look of the form on the page while stillusing the select and input elements that HTML provides.

Right? You can customizethem in many ways.

I have to admit, there is onething you can't customize, and it's the lookof the dropdown, like in a select element.

But everything else, the wayit statically looks on a page, you can customize.

And the browser will stillknow that they're fields.

MUSTAFA: Yeah.

What you see is thebiggest challenge then, for Autofillor implementation, from your point of view? ADRIENNE PORTER FELT:I think it's honestly that developers don't thinkabout it, that people don't think to themselves that theyreally need to be testing their forms in this way.

When you've made it yourself,you've filled it out 100 times.

You tested it yourself.

And you don't thinkabout the fact that a user is goingto be coming to it in a different state of mind.

They're tired.

They are tryingto fill it out as fast as they can on the phone.

So I think developersjust aren't really thinking about the factthat they need to take these extra small steps.

MUSTAFA: So in terms ofbrowser compatibility, the things you're using willbe Chrome-specific stuff? Or is that open source-- not open source, butit's cross-platform.

ADRIENNE PORTER FELT: Yeah,that's a good question.

So specifically autocompleteattributes for Autofill, that's standardized.

All the browsers respect them.

With that being said, thereis one part, turning Autofill off-- that's the autocompleteoff attribute-- is not respected by all browsers.

But if you say,this form should be a credit card, thatwill be respected by all the major browsers.

MUSTAFA: But eachexperience, is there slight quirks per browser? Because obviously, that's goingto be a browser-specific thing.

ADRIENNE PORTER FELT: Some are-- they have veryslightly different UIs.

For example, maybe they'llbe integrated with a keyboard widget versus a dropdown.

But I think they're prettysimilar across browsers.

MUSTAFA: You work on theactual Chrome UI itself.

ADRIENNE PORTER FELT: Yes.

MUSTAFA: So are you actuallybuilding that design and code yourself, or are youworking with UX designers in that process? ADRIENNE PORTER FELT: Sowe have a design team.

And the design team helpsus figure out what those UI elements should look like.

We actually have a bigredesign coming up this year that I think is going tomake those substantially more beautiful and also help clean upthe code, which I know that it won't affect most people becauseit won't look any different.

But from our perspective-- MUSTAFA: It's much cleaner.

ADRIENNE PORTER FELT: Man,the code's so much cleaner.

MUSTAFA: What's the actualprocess of you actually creating UI? Because for me, I do front-enddevelopment and code.

But it's like there seemsto be a dark art when it comes to native applications.

And they're such smalldetails that you're actually working on, which the user maynot notice because it works.

But if it's broken,they will see it.

What is the actualprocess that you go through with your Chromedesigners to actually making the UI or testing it? I'm asking lots ofquestions all at once.

ADRIENNE PORTERFELT: Yeah, it's OK.

It's OK.

So I'll talk about theprocess a little bit.

So usually at the beginning,Product, Eng, and the designer will get togetherand talk about what they hope for from the feature.

Often, the designwill then come up with some conceptualmocks of what they feel the feature could look like.

They'll get feedbackfrom Product.

They'll get feedback fromthe engineers, like can we actually build this, whatare the corner cases we need? And then we'lliteratively get closer to what we actually can ship.

So I work on across-platform team, which means that whatwe build has to ship on all of Chrome's platforms.

People think of Chromeas one platform.

But actually, it'sWindows and Mac-- which previouslyhad different UIs, but we're coming toone single standard-- Android, iOS.

And so we have to havedifferent mocks that relate to the specific platforms.

So some things may bepossible for some subset.

Anyway, the designers get allthis feedback from engineers, like, we can do thishere and not there.

And then we iterativelycome through to red lines, which isour final set of designs.

And that's what we implement.

MUSTAFA: So in termsof do the designers work with the actual W3C? Because you'redesigning something which has to beconsidered cross-platform at the same [? time.

?] So likewhen the payment request API, like I was working withsome of the team there, there seems to be thingswhere you have to really be seeing whateveryone else is doing so that the experiencethat you're creating is not so widely different.

And that can be quitechallenging for the designer and developer because youinstinctively want to make it, I don't know, "better.

" But you don't want to makeit so vastly different, because then you stick out.

ADRIENNE PORTER FELT: That'san interesting question.

The challenge here isthat with specs, we try not to specify whatthe UI has to look like.

We try to talk about what theuser experience should be so that we can have the appropriatecallbacks, et cetera, to build that experience.

But we don't like tostandardize the UI itself, which is a fine balance becauseyou have to have a UI in mind when you're designing the API.

But we try to make itas general as possible so that we can build differentUI experiences on top of it.

MUSTAFA: Are you workingwith the browsers as well at the sametime to do that, or is it you do things independently? Because there's the thing.

It's like if you do it[INAUDIBLE] the browsers, then you may be leddown a path that's not the best for everyone.

That it's, OK, it'slike a compromise.

But at the same time, you don'twant that complete disparity.

ADRIENNE PORTER FELT: Itdepends a lot on the standard, honestly.

Some of them willbe heavily driven by Chrome or some other browser.

They really want this API.

They'll drive it, and thenget a little bit of feedback along the way fromother vendors.

Whereas others,from the beginning, there's severaldifferent browser vendors working together.

So honestly, it differsfrom standard to standard.

MUSTAFA: And we're coming to the10-year anniversary of Chrome.

What do you thinkthe future of say, Autofill, or just workingwith the other browsers? Because it seems like thingsare getting much better.

I was speaking toDarren, and it was like, the implementationof Flexbox was a nightmare becausethe standard kept changing.

But with CSS grid, it'samazing that there's so much cross-collaborationbetween the browsers, which is great for the users and thedevelopers working across this.

What do you think the futureis for Chrome as a platform and, I suppose, Autofillas well as a specific? ADRIENNE PORTER FELT: Sofor Autofill specifically, it's hard to saybecause I don't think the limitation there reallyis the lack of browser vendors cooperating.

I feel like actually, there'sbeen a lot of discussion, for example, aroundpayment request.

There's a lot of collaborationbetween Safari and Chrome.

I think that thereal problem we have is that Autofill dependson developer adoption.

Right? If it's hard for thebrowser to figure out what form's in thepage, we're not going to be able to Autofill it.

And so I think thething we really care about is whetherwe can get developers interested in andusing the tools that we have provided for them totry to improve the Autofill experience.

MUSTAFA: Yeah.

Do you ever have toremove a feature when you see there's not wide adoption? Because I can seefrom an engineer, you're working on Chrome.

You spent your heart andsoul working on this feature.

And then you know it'sgreat for user experience.

You know from theresearch that Autofill will help transactions,and it's just nicer.

But if adoption doesn'thappen, how do you [INAUDIBLE]?? It's the biggest-- ADRIENNE PORTER FELT: Yeah,that's a really hard one.

I've been througha few deprecations.

They can be really challenging.

It's very hard.

So there are a few waysyou can look at it.

One is how many usersinteract with websites that are using such a feature.

And obviously, thatnumber is large, you don't want to create apain point for a lot of users.

But even if thenumber is very small, it might be that there are afew websites, a few companies, whose entire businessmodel depends on having access to this API.

And so that can make itvery difficult, where OK, even if it's thisreally a niche thing, it still can behard to deprecate.

So I think there have beenlots of ongoing discussions in general about howto make that trade-off.

Some of the onesI've been involved in relate specificallyto security and TLS, where if something is makingthe web as a whole as safe, we may have to breaksome connections in order to deprecate it.

And it can be areally painful thing when you've got old serverson the internet that aren't being upgraded.

And maybe it's only a smallpercentage of overall page loads, but it'sstill frustrating when a user is trying to getto a website and it's broken.

MUSTAFA: Yeah.

But ultimately, fromChrome's perspective, it's the user's experiencethat's paramount.

Right? ADRIENNE PORTER FELT: Yes.

MUSTAFA: And theirsafety and security.

So it's like HTTPS, you couldprobably explain it better, but there's a cutoff pointwhere if your site is not loaded on HTTPS, you're goingto get a message saying, this isn't secure.

That's true.

Right? ADRIENNE PORTER FELT: Fora long time in Chrome, we showed HTTP as neutral, HTTPas just plain text and no TLS.

MUSTAFA: Sorry, what's TLS,just for my non-designer-- ADRIENNE PORTER FELT: Oh, TLSis the underlying protocol that makes HTTPS HTTPS.

It's why it's secure.

So there is HTTP,which doesn't have any of the end-to-endsecurity bits on it.

And HTTP websiteswere just shown as a neutral standard thing.

Right? Most websites on the web wereHTTP, but that's changed.

We went from a few yearsago, we were at 25% HTTPS.

And now, it's the opposite wherewe're at more like 75% HTTPS.

So made changes in theUI to back that up.

So now when you go to awebsite that says HTTP, it's going to also say"not secure" next to it so people reallyunderstand what that means.

MUSTAFA: That decision mustbe quite tough, though.

In some respects, you need toforce the developers to say users' security is paramount.

But at the sametime, does it feel like you're breaking the web? ADRIENNE PORTER FELT:It doesn't really feel like we'rebreaking the web.

First of all, Ithink people have seen this a long time coming.

We've been talking aboutit for a long time.

We've rolled it out in phases.

So first, we started showing"not secure" specifically for pages with passwordsand credit card form fields.

And then it was for allform fields and web pages when viewed in incognito.

And now we're rolling itout for all HTTP websites.

And as you can see, becauseHTTPS adoption has really increased, it's onlyimpacting less than a quarter of page loads at this point.

MUSTAFA: So really,we're just talking about protecting the user.

ADRIENNE PORTERFELT: Yeah, and I think users have a right to knowthat their information isn't secure when they'regoing to this website and help them make adecision about whether or not they want to keep using thatservice or go to another one.

MUSTAFA: And do youthink users are quite savvy now to see those things? Or is this part of theeducation for the user as well to say, look,there are certain things on the web which arenot secure that you have to take into consideration.

ADRIENNE PORTERFELT: I'll be honest.

We have literally billions ofactive users, so it's hard to-- MUSTAFA: Make ageneral [INAUDIBLE] ADRIENNE PORTERFELT: --say generally whether people are goingto understand it or not.

We think enoughpeople understand it that they have a reactionand that they can reach out to sites saying, hey, Ireally like this site, but I wish it were secure.

And we see people doing thatas we've been rolling out these warnings.

SPEAKER 1: The way thatcellular networks are set up is that there's alwaysthese fringe areas, and there's alwaysthese breakdowns.

And higher latencyis always there.

web design jobs online

ADRIENNE PORTERFELT: You've probably tried to buy somethingonline or had to fill out some formfor your kid's school, and it's reallyhard on your phone.

It's really hard.

MUSTAFA: There seemsto be a dark art when it comes to nativeapplications, and they're such small details thatyou're actually working on.

[MUSIC PLAYING] Quite often, developers willjust throw on input fields onto a page and not reallythink about the UX that's attributed to that.

So they'll think ofa flow of a form, but they won't necessarilyfeel that individual input, so how a user struggles.

And we know thatautocomplete really helps speed up theuser experience and makes fillingforms quite nice.

What are your feelingsand experiences on autocomplete andAutofill as a thing? ADRIENNE PORTER FELT:From the user experience, you've probably triedto buy something online or had to fill out someform for your kid's school.

And it's reallyhard on your phone.

It's really hard.

It's even hard on desktop.

You don't want to get upand get your credit card out of your purse,which is downstairs.

And these browserfeatures just really improve the userexperience of using a form.

In fact, we find that peoplefill out or submit the form 30% faster if the formworks with Autofill.

So we very much suggest thatweb developers think about this.

You want people to besubmitting your forms.

Right? So if you really want yourforms to be submitted quickly, easily, work with Autofill.

MUSTAFA: And why do you thinkdevelopers don't do that? Is it very difficult to do? I'm assuming it's just a fewattributes you add to inputs.

Right? ADRIENNE PORTER FELT: Yeah.

It's actually not that hard.

So you basically need to setup autocomplete attributes, and you need to makesure that you're not doing any fancy things thatreplace the normal select and input elements withother types of elements.

I think most of these developersjust don't think about it, don't realize,that you just need to put a littlebit of extra effort in to make sure that yourform works well with Autofill and to test it out.

MUSTAFA: Is that oneof the challenges, I suppose, like people makingthese custom UI things, which are not native but justlike divs or whatever and replacing that? Is that where thingsfall down with Autofill? ADRIENNE PORTER FELT:Honestly, there's a few things that can go wrong,but that's one of the big ones.

Yeah, so someone wants thisreally beautiful custom form where the dropdown isall fancy and custom.

And as a result of that,they're using all divs.

And the browser can'tfigure out, oh, this is supposed to be a form.

And then in that case,Autofill isn't going to work.

MUSTAFA: And Isuppose there's a lot of accessibilityissues connected to that as well, it looks like.

But from your pointof view, you've got designers anddevelopers, they want to do something custom,like unique experience.

But then as someone whoworks on the browser, you want to say, now letthe browser do the work.

Do you think there'sa middle point there? How can developers at leasthave a custom experience that's unique to theirproduct, but at the same time without breaking standards? Because this is one of thebiggest challenges on the web.

ADRIENNE PORTER FELT:So there's a lot of things you can do tochange the look of the form on the page while stillusing the select and input elements that HTML provides.

Right? You can customizethem in many ways.

I have to admit, there is onething you can't customize, and it's the lookof the dropdown, like in a select element.

But everything else, the wayit statically looks on a page, you can customize.

And the browser will stillknow that they're fields.

MUSTAFA: Yeah.

What you see is thebiggest challenge then, for Autofillor implementation, from your point of view? ADRIENNE PORTER FELT:I think it's honestly that developers don't thinkabout it, that people don't think to themselves that theyreally need to be testing their forms in this way.

When you've made it yourself,you've filled it out 100 times.

You tested it yourself.

And you don't thinkabout the fact that a user is goingto be coming to it in a different state of mind.

They're tired.

They are tryingto fill it out as fast as they can on the phone.

So I think developersjust aren't really thinking about the factthat they need to take these extra small steps.

MUSTAFA: So in terms ofbrowser compatibility, the things you're using willbe Chrome-specific stuff? Or is that open source-- not open source, butit's cross-platform.

ADRIENNE PORTER FELT: Yeah,that's a good question.

So specifically autocompleteattributes for Autofill, that's standardized.

All the browsers respect them.

With that being said, thereis one part, turning Autofill off-- that's the autocompleteoff attribute-- is not respected by all browsers.

But if you say,this form should be a credit card, thatwill be respected by all the major browsers.

MUSTAFA: But eachexperience, is there slight quirks per browser? Because obviously, that's goingto be a browser-specific thing.

ADRIENNE PORTER FELT: Some are-- they have veryslightly different UIs.

For example, maybe they'llbe integrated with a keyboard widget versus a dropdown.

But I think they're prettysimilar across browsers.

MUSTAFA: You work on theactual Chrome UI itself.

ADRIENNE PORTER FELT: Yes.

MUSTAFA: So are you actuallybuilding that design and code yourself, or are youworking with UX designers in that process? ADRIENNE PORTER FELT: Sowe have a design team.

And the design team helpsus figure out what those UI elements should look like.

We actually have a bigredesign coming up this year that I think is going tomake those substantially more beautiful and also help clean upthe code, which I know that it won't affect most people becauseit won't look any different.

But from our perspective-- MUSTAFA: It's much cleaner.

ADRIENNE PORTER FELT: Man,the code's so much cleaner.

MUSTAFA: What's the actualprocess of you actually creating UI? Because for me, I do front-enddevelopment and code.

But it's like there seemsto be a dark art when it comes to native applications.

And they're such smalldetails that you're actually working on, which the user maynot notice because it works.

But if it's broken,they will see it.

What is the actualprocess that you go through with your Chromedesigners to actually making the UI or testing it? I'm asking lots ofquestions all at once.

ADRIENNE PORTERFELT: Yeah, it's OK.

It's OK.

So I'll talk about theprocess a little bit.

So usually at the beginning,Product, Eng, and the designer will get togetherand talk about what they hope for from the feature.

Often, the designwill then come up with some conceptualmocks of what they feel the feature could look like.

They'll get feedbackfrom Product.

They'll get feedback fromthe engineers, like can we actually build this, whatare the corner cases we need? And then we'lliteratively get closer to what we actually can ship.

So I work on across-platform team, which means that whatwe build has to ship on all of Chrome's platforms.

People think of Chromeas one platform.

But actually, it'sWindows and Mac-- which previouslyhad different UIs, but we're coming toone single standard-- Android, iOS.

And so we have to havedifferent mocks that relate to the specific platforms.

So some things may bepossible for some subset.

Anyway, the designers get allthis feedback from engineers, like, we can do thishere and not there.

And then we iterativelycome through to red lines, which isour final set of designs.

And that's what we implement.

MUSTAFA: So in termsof do the designers work with the actual W3C? Because you'redesigning something which has to beconsidered cross-platform at the same [? time.

?] So likewhen the payment request API, like I was working withsome of the team there, there seems to be thingswhere you have to really be seeing whateveryone else is doing so that the experiencethat you're creating is not so widely different.

And that can be quitechallenging for the designer and developer because youinstinctively want to make it, I don't know, "better.

" But you don't want to makeit so vastly different, because then you stick out.

ADRIENNE PORTER FELT: That'san interesting question.

The challenge here isthat with specs, we try not to specify whatthe UI has to look like.

We try to talk about what theuser experience should be so that we can have the appropriatecallbacks, et cetera, to build that experience.

But we don't like tostandardize the UI itself, which is a fine balance becauseyou have to have a UI in mind when you're designing the API.

But we try to make itas general as possible so that we can build differentUI experiences on top of it.

MUSTAFA: Are you workingwith the browsers as well at the sametime to do that, or is it you do things independently? Because there's the thing.

It's like if you do it[INAUDIBLE] the browsers, then you may be leddown a path that's not the best for everyone.

That it's, OK, it'slike a compromise.

But at the same time, you don'twant that complete disparity.

ADRIENNE PORTER FELT: Itdepends a lot on the standard, honestly.

Some of them willbe heavily driven by Chrome or some other browser.

They really want this API.

They'll drive it, and thenget a little bit of feedback along the way fromother vendors.

Whereas others,from the beginning, there's severaldifferent browser vendors working together.

So honestly, it differsfrom standard to standard.

MUSTAFA: And we're coming to the10-year anniversary of Chrome.

What do you thinkthe future of say, Autofill, or just workingwith the other browsers? Because it seems like thingsare getting much better.

I was speaking toDarren, and it was like, the implementationof Flexbox was a nightmare becausethe standard kept changing.

But with CSS grid, it'samazing that there's so much cross-collaborationbetween the browsers, which is great for the users and thedevelopers working across this.

What do you think the futureis for Chrome as a platform and, I suppose, Autofillas well as a specific? ADRIENNE PORTER FELT: Sofor Autofill specifically, it's hard to saybecause I don't think the limitation there reallyis the lack of browser vendors cooperating.

I feel like actually, there'sbeen a lot of discussion, for example, aroundpayment request.

There's a lot of collaborationbetween Safari and Chrome.

I think that thereal problem we have is that Autofill dependson developer adoption.

Right? If it's hard for thebrowser to figure out what form's in thepage, we're not going to be able to Autofill it.

And so I think thething we really care about is whetherwe can get developers interested in andusing the tools that we have provided for them totry to improve the Autofill experience.

MUSTAFA: Yeah.

Do you ever have toremove a feature when you see there's not wide adoption? Because I can seefrom an engineer, you're working on Chrome.

You spent your heart andsoul working on this feature.

And then you know it'sgreat for user experience.

You know from theresearch that Autofill will help transactions,and it's just nicer.

But if adoption doesn'thappen, how do you [INAUDIBLE]?? It's the biggest-- ADRIENNE PORTER FELT: Yeah,that's a really hard one.

I've been througha few deprecations.

They can be really challenging.

It's very hard.

So there are a few waysyou can look at it.

One is how many usersinteract with websites that are using such a feature.

And obviously, thatnumber is large, you don't want to create apain point for a lot of users.

But even if thenumber is very small, it might be that there are afew websites, a few companies, whose entire businessmodel depends on having access to this API.

And so that can make itvery difficult, where OK, even if it's thisreally a niche thing, it still can behard to deprecate.

So I think there have beenlots of ongoing discussions in general about howto make that trade-off.

Some of the onesI've been involved in relate specificallyto security and TLS, where if something is makingthe web as a whole as safe, we may have to breaksome connections in order to deprecate it.

And it can be areally painful thing when you've got old serverson the internet that aren't being upgraded.

And maybe it's only a smallpercentage of overall page loads, but it'sstill frustrating when a user is trying to getto a website and it's broken.

MUSTAFA: Yeah.

But ultimately, fromChrome's perspective, it's the user's experiencethat's paramount.

Right? ADRIENNE PORTER FELT: Yes.

MUSTAFA: And theirsafety and security.

So it's like HTTPS, you couldprobably explain it better, but there's a cutoff pointwhere if your site is not loaded on HTTPS, you're goingto get a message saying, this isn't secure.

That's true.

Right? ADRIENNE PORTER FELT: Fora long time in Chrome, we showed HTTP as neutral, HTTPas just plain text and no TLS.

MUSTAFA: Sorry, what's TLS,just for my non-designer-- ADRIENNE PORTER FELT: Oh, TLSis the underlying protocol that makes HTTPS HTTPS.

It's why it's secure.

So there is HTTP,which doesn't have any of the end-to-endsecurity bits on it.

And HTTP websiteswere just shown as a neutral standard thing.

Right? Most websites on the web wereHTTP, but that's changed.

We went from a few yearsago, we were at 25% HTTPS.

And now, it's the opposite wherewe're at more like 75% HTTPS.

So made changes in theUI to back that up.

So now when you go to awebsite that says HTTP, it's going to also say"not secure" next to it so people reallyunderstand what that means.

MUSTAFA: That decision mustbe quite tough, though.

In some respects, you need toforce the developers to say users' security is paramount.

But at the sametime, does it feel like you're breaking the web? ADRIENNE PORTER FELT:It doesn't really feel like we'rebreaking the web.

First of all, Ithink people have seen this a long time coming.

We've been talking aboutit for a long time.

We've rolled it out in phases.

So first, we started showing"not secure" specifically for pages with passwordsand credit card form fields.

And then it was for allform fields and web pages when viewed in incognito.

And now we're rolling itout for all HTTP websites.

And as you can see, becauseHTTPS adoption has really increased, it's onlyimpacting less than a quarter of page loads at this point.

MUSTAFA: So really,we're just talking about protecting the user.

ADRIENNE PORTERFELT: Yeah, and I think users have a right to knowthat their information isn't secure when they'regoing to this website and help them make adecision about whether or not they want to keep using thatservice or go to another one.

MUSTAFA: And do youthink users are quite savvy now to see those things? Or is this part of theeducation for the user as well to say, look,there are certain things on the web which arenot secure that you have to take into consideration.

ADRIENNE PORTERFELT: I'll be honest.

We have literally billions ofactive users, so it's hard to-- MUSTAFA: Make ageneral [INAUDIBLE] ADRIENNE PORTERFELT: --say generally whether people are goingto understand it or not.

We think enoughpeople understand it that they have a reactionand that they can reach out to sites saying, hey, Ireally like this site, but I wish it were secure.

And we see people doing thatas we've been rolling out these warnings.

SPEAKER 1: The way thatcellular networks are set up is that there's alwaysthese fringe areas, and there's alwaysthese breakdowns.

And higher latencyis always there.